These services are currently in preparation. We will communicate the launch dates directly to all members.
Serving You Better,
Today and Tomorrow
PEWOSA SACCO has always placed its members first. As part of our growth plan, we are building digital tools that will give you greater convenience and control over your finances — without replacing the personal service you already rely on.
Our staff remain fully available in the office and by phone. These upcoming digital channels will be an additional option — not a replacement for human support.
What We Are Building for You
Each of these improvements is designed around what our members have told us they need most.
Mobile Account Access
View your account balance, savings history, and transaction records from your phone without visiting the office. Designed to work on any handset, even on low-data connections.
- Check balance anytime
- View savings history
- No office visit required
- Works on basic smartphones
Digital Loan Requests
Submit your loan application and supporting information digitally, reducing queuing time and paperwork. Our team will still review every application personally.
- Apply from home or work
- Upload documents digitally
- Reduce office wait times
- Personal review retained
Account Notifications
Receive SMS or app alerts when transactions are processed, when loan payments are due, or when SACCO announcements are published — keeping you informed without extra effort.
- Payment due reminders
- Transaction confirmations
- SACCO news & notices
- AGM communications
Online Member Portal
A secure member login area where you can review your full account history, download statements, and track loan repayment progress — all in one place.
- Secure member login
- Download statements
- Track loan repayments
- Update contact details
Digital Savings Tools
Set personal savings goals and track your progress. Planned features include goal-based saving categories to help you save purposefully for school fees, business capital, or emergencies.
- Set savings goals
- Track progress visually
- Separate goal categories
- Flexible scheduling
Improved Member Communication
Announcements, AGM notices, and product updates will be shared through digital channels so members receive information faster — wherever they are.
- Faster announcements
- Digital AGM notices
- Product update alerts
- Two-way enquiry channel
How We Will Introduce These Services
We are taking a careful, phased approach to ensure every member can access and benefit from these improvements.
Preparation & Testing
Our team is setting up and thoroughly testing each digital tool to make sure it is secure, reliable, and easy to use before members are invited to try it.
Staff Training
SACCO staff will be fully trained so that they can assist members, answer questions, and resolve any issues that arise during and after launch.
Member Communication
All active members will be informed directly — via SMS, notice boards, and in-office announcements — before any new digital channel goes live.
Guided Launch
New services will be introduced gradually so members can get comfortable at their own pace. In-person support will remain available throughout.
Your Savings Are Safe
Digital services will not change how your savings or shares are held. All funds remain fully protected.
Staff Remain Available
Our office and phone lines stay open. Digital tools are an addition, not a replacement, for personal service.
We Will Guide You
When new services launch, we will explain how to use them. No member will be left behind.
Have Questions About These Plans?
Our team is happy to explain what is coming and what it will mean for your account. Get in touch with us at the office or by phone.
